Over the coming weeks, we’re gradually moving away from paper receipts with your distributions, as well as instead will be sending you an e-receipt. This is to straighten our commitment to become a carbon-neutral business by 2040.
You can likewise locate your e-receipt in your account on the site under “My Orders.”
As we continue relocating towards receipt [ใบเสร็จ รับ เงิน, which is the term Thai], you may often still get paperwork, depending upon which store your order was selected from.
How will I recognize how much the order in fact concerned?
We will send you an e-mail on the morning of your distribution, attached to this will be a PDF of your e-receipt as well as this will detail the price of all the items in your order, any subs, in addition to price cuts received, vouchers utilized and the total price paid. It will have all the info the current paper invoice has. You may require to examine your scrap folder if you have not got it.
What should I do if I have not got my e-receipt?
If you have actually not obtained your e-receipt please examine the following:
- Have you checked all aspects of the e-mail? Please inspect the full email from bottom to top as something the accessory is not always presented plainly on the top of the email. Occasionally the receipt can be affixed to the all-time low of the email.
- Have you downloaded and installed the complete web content of the e-mail? Particular service providers have been located to obstruct some content from the e-mail. You will have the alternative show block content, which needs to then allow you to watch your invoice.
- Have you inspected your junk/spam folder? Some email carriers such as Yahoo as well as Live have been determined providers that press the E-receipt into spam folders. This is being dealt with right now, so we can stop this from happening.
To Inform the postal parcel number [เเจ้งเลขพัสดุไปรษณีย์, which is the term Thai], please click on the link.
